Monitoring matrix
| No. | Monitoring criterion | Status | Description & comments | Source |
|---|---|---|---|---|
| I. Implementation of the monitored measure | ||||
| 1.1 | Budget funds allocated in the municipality's 2026 budget for implementing the measure | Yes | The measure includes 3 social services for citizens of the Municipality of Centar, however, no information is provided about what these services are. Funding for the measure is clearly allocated under the 2026 Budget Program for Health, Social and Child Protection of the Municipality of Centar–Skopje. A total of MKD 3,000,000 has been allocated, corresponding in full to the amount planned for the measure. The funding is provided entirely from the Municipality of Centar's own-source revenues. | Minutes from the meetings with representatives of the Municipality of Centar on 20.04.2026 and 30.06.2026 Inspection of official acts (Program for Health, Social and Child Protection of the Municipality of Centar–Skopje for 2026, no. 09-6365/25, 24.12.2026) and Official Gazettes Decision of publication of the Budget of the Municipality of Centar-Skopje for 2026 |
| 1.2 | Public procurements planned and/or carried out in relation to the measure | No | The measure is implemented through a public call under the Program for Health, Social and Child Protection. The call was published on 02.04.2026 with a 10-working-day application period. Four operators applied, all meeting the eligibility criteria, and all were selected to implement the measure. Although the call stated that the decision and the names of the selected operators would be published, this information has not been made public. | Minutes of the meeting with representatives of the Municipality of Centar from 30.06.2026, Official website and social media of the Municipality of Centar |
| 1.3 | The necessary preconditions for carrying out activities related to the measure are in place (e.g. permits, preparatory activities, staff, etc.) | Yes | The measure was initiated following the adoption of the Program by the Council of the Municipality of Centar on December 24th 2025. The measure is implemented through external operators. A Rulebook governing the method, criteria, and procedure for allocating financial resources was adopted, published on the municipal website, and attached to the public call, together with the application form. | Minutes of the meeting with representatives of the Municipality of Centar from 30.06.2026 Official website and social media of the Municipality of Centar Public call for bids for collecting requests to use funds Inspection of official acts (Program for health, social and child protection in the Municipality of Centar-Skopje for 2026, no. 09-6365/25, 24.12.2026 Decision for publication of the Budget of the Municipality of Centar-Skopje for 2026 |
| 1.4 | Concrete activities related to the measure are being implemented | Yes | In June, agreements were signed with the selected operators and the first installment was paid in accordance with the Program. The payment is made in advance, while the implementation of the measure is expected to commence in the following period. Approximately 200 beneficiaries are expected to be covered, receiving the relevant social service on a monthly basis. Each operator is required to submit quarterly reports on implemented activities and comply with the media plan submitted as part of the application. The exact date of signing the agreements is not specified; it is only indicated that they were signed in June. | Minutes of the meeting with a representative of the Municipality of Centar from 30.06.2026, |
| II. Transparency and accountability of the municipality/institution | ||||
| 2.1 | The municipality (i.e. the responsible institution) regularly shares information about the measure on its website and social media | Yes | A public call related to the implementation of the measure was published on the website and social media platforms to inform potential service providers. No other information related to the measure has been made publicly available. The call states that the names of the associations and foundations receiving funding would be published; however, this information has not been disclosed. Since the implementation of the measure has not yet begun, no additional information has been published. | Official website and social media of the Municipality of Centar |
| 2.2 | The municipality (i.e. the competent institution) responds to requests for public information submitted about the specific measure | No | During the reporting period, no Requests for Access to Public Information related to the monitored measure were registered. Such requests are generally submitted infrequently to the Municipality of Centar. In previous cases where requests were submitted, the Municipality provided responses through various communication channels, including email, written correspondence, and meetings with the applicants. | Minutes of a meeting with representatives of the Municipality of Centar from 30.06.2026 |
| 2.3 | The municipality (i.e. the responsible institution) shares information about the measure at the request of stakeholders through meetings, interviews, gatherings, etc. | Yes | The Municipality of Centar demonstrates a willingess for open to communication and cooperation regarding the monitored measure. During the reporting period, two work meetings were held with the NNWW monitoring team. The first meeting took place on April 20th 2026, between the President of NNWW Olivera Eftimovska, Mayor Goran Gerasimovski and the Mayor’s Chief of Staff. The second meeting was held on June 30th 2026, between the monitor of the Municipality of Centar, Zorica Siljanovska, and the head of the Department of Social Work. | Minutes from meetings with representatives of the Municipality of Centar from 20.04.2026 and 30.06.2026 |
| III. Citizen participation in decision-making | ||||
| 3.1 | Citizens are involved in decisions related to the implementation of the measure | Yes | According to the Municipality, consultations were organized during the pre-election period, six months prior to the adoption of the Program. However, no additional information was provided regarding the format of the consultations, the number and profile of participating citizens, or the method of their involvement. Therefore, while citizens were consulted during the development of the measure, the available information is insufficient to assess the level of their participation or the extent to which their proposals influenced the final content of the measure. | Minutes from meetings with the Municipality of Centar from 20.04.2026 and 30.06.2026, Interview of the Mayor - social media of the Municipality of Centar |
| 3.2 | Citizens have initiated participation in decisions related to the monitored measure | No | The measure was not discussed during sessions of the Council of the Municipality of Centar; therefore, no citizen participation was recorded on this basis. Within the monitoring period, no other forms of proactive citizen involvement related to the implementation of the measure were identified. According to the findings from NNWW's field questionnaires, which covered 92 residents of the Municipality of Centar, 65.2% of respondents stated that they had not heard about the social services provided by the municipality, while 59.8% stated that they had not noticed any information, announcement, or activity related to the municipality’s services during the previous three months. Among the respondents, 63% were women and 37% were men. Only 8.5% of respondents were young people aged 18–29, while the largest represented age group was respondents aged 30–50, accounting for 41.3%. | Minutes of a meeting with the Municipality of Centar from 30.06.2026, Video recordings of Council sessions Link to the field questionnaires used to collect citizens' opinions: |
| Citizens were involved in the implementation of the specific measure through: | ||||
| 3.3.1 | Public assemblies, debates and forums | No | During the reporting period, no public gatherings, debates, or forums were recorded. This is expected, considering that the implementation of the measure had not yet commenced during the quarter. Findings from NNWW's field questionnaires show that 57.6% of respondents had never attended an event organized by the Municipality, while 42.4% stated that they had attended such events. Among those who had participated, the majority reported attending other types of events, while a smaller number had attended public forums, public discussions, open days, or meetings with citizens. Most respondents indicated that they receive information about municipal programs and measures primarily through Facebook (43.5%), friends and acquaintances (38.5%), and local media (23.3%), while only 11.95% identified the Municipality’s official website as a source of information. | Minutes of a meeting with representatives of the Municipality of Centar from 30.06.2026, Link to the field questionnaires used to collect citizens' opinions: https://forms.gle/6PfXMMztadyeFEeb8 |
| 3.3.2 | Possibility of electronic participation via mobile apps, website, online forms, etc. | No | The Municipality provides opportunities for electronic participation and communication through its website and digital channels; however, no mechanisms specifically related to the monitored measure have been established. Citizen interest and engagement in using these mechanisms remain very low. This applies not only to the monitored measure but also more broadly to the Municipality’s programs and initiatives. | Minutes of a meeting with the Municipality of Centar from 30.06.2026, Link to the field questionnaires used to collect citizens' opinions: https://forms.gle/6PfXMMztadyeFEeb8 |
| 3.3.3 | Municipality open days | No | The Municipality does not have a formally established “open day” during the week. Citizens have the opportunity to directly contact the relevant municipal services on any working day for information, inquiries, and consultations. This approach represents an established practice across all sectors of the Municipality, with the exception of the Urban Planning Sector. Findings from NNWW's field questionnaire show that only 10.45% of respondents who had attended an event organized by the Municipality of Centar stated that they had participated in an open day, indicating that this form of direct communication is used to a limited extent. | Minutes of a meeting with representatives of the Municipality of Centar from 30.06.2026, Link to the field questionnaires used to collect citizens' opinions: https://forms.gle/6PfXMMztadyeFEeb8 https://forms.gle/d6WG35usoj5JX5xy7 Official website of the Municipality: https://www.centar.gov.mk/ |