Help and Home Care for Elderly and Persons with Disabilities

This initiative will monitor the election promise “Help and care in the home for the elderly and people with special needs”, which is part of the municipal program for 2023. This project was started with implementation at the beginning of 2022 and according to the program for the last local elections, a second phase of its implementation is planned in 2023. The project is of particular importance for the local population because it is a marginalized group as a specific category of citizens from minority communities, old, infirm persons. The people are alone and helpless and in dire need of care from another person because most of the young people have emigrated to Western European countries. Fulfilling this promise will make their everyday life easier and enable them to live a more dignified life. The obtained results of the monitoring will be disseminated to the public through: dissemination of information materials, public debate, social media campaign.

Implementer
Association Radika DE - Debar
Location
Centar Župa
Budget
172000 denars
Status
Active

MONITORING MATRIX

  • I. Status of the monitored item

      Monitoring criteria Status Brief description and comments Source of information
      1 Implementation
      1.1 A decision has been reached to start the implementation of the monitored item Yes A decision was made to start the implementation of the second phase of the project from January 2023. The coordinator for equal opportunities ELS - Centar Zupa.
      1.2 A procurement process is being/has been carried out related to the monitored item Yes A procurement process related to the election promise was implemented at the very beginning of the project implementation and currently the activities are running without any problem. Secretary of O.O. Red Cross - Debar.
      1.3 Informative meetings and gatherings with stakeholders have been held Yes Yes, they were held, but they were not formalized with appropriate documentation (lists, minutes, photos, etc.) The coordinator for equal opportunities ELS - and mayor of Centar Zupa municipality.
      1.4 An implementation plan has been prepared for implementation of the monitored item Yes A plan for the implementation of the second phase of the project for 2023 has been prepared and it is being implemented without any major concessions. Secretary of O.O. Red Cross - Debar.
      1.5 Necessary prerequisites to start with the implementation have been provided (e.g. permits, preparatory activities, staff, etc.) Yes All conditions are provided, including the medical equipment used by the caregivers during their work. Secretary of O.O. Red Cross - Debar. Focus groups - caregivers, users of services.
      1.6 The municipality is implementing specific activities from the implementation plan Yes Continuous monitoring of the work of the caregivers through an appointed coordinator and an official from the municipality. Secretary of O.O. Red Cross - Debar. Coordinator for equal opportunities of ELS Centar Župa Municipality, Coordinator of service providers.
      1.7 Initial results from implementation of the monitored item are visible Yes The service users are satisfied with the services they receive, the caregivers are satisfied due to the improvement of their economic status and a sense of satisfaction with the help they provide. Centar Zupa municipality, Coordinator of service providers. Focus groups - caregivers, users of services.
      2 Stagnation
      2.1 Lack of funds in the municipal budget There is no shortage of funds which means the project runs smoothly. Secretary of O.O. Red Cross - Debar. Coordinator for equal opportunities of ELS Centar Župa Municipality, Coordinator of service providers.
      2.2 Lack of one/some of the basic prerequisites All prerequisites have been met and the activities are proceeding regularly and according to the plan Secretary of O.O. Red Cross - Debar. Coordinator for equal opportunities of ELS Centar Župa Municipality, Coordinator of service providers.
      2.3 The implementation of the monitored item is no longer a priority Election promises continue to be a priority given the needs of the target groups for which the project is implemented. Secretary of O.O. Red Cross - Debar. Coordinator for equal opportunities of ELS Centar Župa Municipality, Coordinator of service providers. Focus groups - caregivers, users of services.
      2.4 Halted due to an inspection, investigation, etc. The project continues and there is no announcement about a control or inspection, etc. Secretary of O.O. Red Cross - Debar. Coordinator for equal opportunities of ELS Centar Župa Municipality, Coordinator of service providers. Focus groups - caregivers, users of services.
      2.5 The reasons for the stagnation of the implementation of the activity are unknown N/A The project is not stagnant and there are no reasons why the same would happen. Secretary of O.O. Red Cross - Debar. Coordinator for equal opportunities of ELS Centar Župa Municipality, Coordinator of service providers. Focus groups - caregivers, users of services.
  • II. Transparency and accountability of the municipality related to the monitored item

      Monitoring criteria Status Brief description and comments Source of information
      1 Information about the status of the monitored item is available on the municipality's website and social network Yes A public debate was held in the organization of Radhika De with the participation of 40 local stakeholders from institutions, local self-government, non-governmental organizations. service providers and users, local media and local population. The website of the municipality of C/Z. https://merkezjupa.gov.mk/2023/05/16/%d1%98%d0%b0%d0%b2%d0%bd%d0%b0-%d0%b4%d0%b5%d0%b1% d0%b0%d1%82%d0%b0-%d0%ba%d0%b0%d0%ba%d0%be-%d1%81%d0%b5-%d1%81%d0%bf%d1%80 %d0%b0%d0%b2%d1%83%d0%b2%d0%b0%d0%bc%d0%b5-%d1%81%d0%be-%d0%bf%d1%80%d0%b5 / Facebook page of Radika - DE https://www.facebook.com/zdruzenie.radikade Facebook page of local media Haberim Balkan https://www.facebook.com/search/top?q=haberimbalkan and regional television TV3https:// www.youtube.com/watch?v=uH9KBNlNLvE
      2 Information about the status of the project is obtained through a Request for Access to Public InformationInformation about the status of the monitored item is obtained through a Request for Access to Public Information Yes The website has information on how to access information of a public nature, but the residents do not have the practice of addressing it in a formal way. Website of Centar Župa municipality public information https://merkezjupa.gov.mk/%d0%be%d0%bf%d1%88%d1%82%d0%b8%d0%bd%d1%81%d0 %ba%d0%b8-%d0%be%d0%b2%d0%bb%d0%b0%d1%81%d1%82%d1%83%d0%b2%d0%b0%d1%9a%d0% b0/
      3 Information about the status of the monitored item is shared with stakeholders by municipal officials (via e.g. interviews, focus group discussions, meeting requests etc.) Yes Information about the status of the election promise is usually shared through informal meetings and conversations with the mayor or the coordinator because the citizens do not have the practice of addressing the authorities in a formal way. Mayor of Centar Zupa municipality website of C.Zh. https://merkezjupa.gov.mk/2023/05/16/%d1%98%d0%b0%d0%b2%d0%bd%d0%b0-%d0%b4%d0%b5%d0%b1% d0%b0%d1%82%d0%b0-%d0%ba%d0%b0%d0%ba%d0%be-%d1%81%d0%b5-%d1%81%d0%bf%d1%80 %d0%b0%d0%b2%d1%83%d0%b2%d0%b0%d0%bc%d0%b5-%d1%81%d0%be-%d0%bf%d1%80%d0%b5 /
      4 There is practice of informal information sharing by the municipality with affected citizens (e.g. via informal discussions etc.) Yes Considering that it is a smaller municipality, formal meetings are usually not practiced, so the majority of meetings and communication with the authorities are informal. Mayor of the Municipality of Centar. Parish. Equal Opportunities Coordinator of LGU Centar Župa Municipality, Coordinator of Service Providers. Focus groups - caregivers, users of services.
  • III. Citizen participation in decision-making related to the monitored item

      Monitoring criteria Status Brief description and comments Source of information
      1 The municipality has involved the citizens in decision-making related to the monitored item Yes The municipality involves the citizens through conversations at informal meetings Mayor of the Municipality of Centar. Parish. Equal Opportunities Coordinator of LGU Centar Župa Municipality, Coordinator of Service Providers. Focus groups - caregivers, users of services.
      2 Citizens have filed an initiative for participation in decision-making related to the monitored item Residents do not have a practice for submitting initiatives, but they participate in informal meetings where the issue of interest is discussed. Service Provider Coordinator. Focus groups - caregivers, users of services.
      3 Citizens participate in the implementation of the monitored item with their input and resources Yes Informally, along the lines of neighbors or relatives, citizens get involved in the realization of activities and assistance to the elderly at their request. Service Provider Coordinator. Focus groups - caregivers, users of services.
      4 Mechanisms utilized by the municipality to ensure citizen participation, specifically as related to the monitored item:
      4.1 Public gatherings, debates and forums Yes The municipality did not hold a public event, but Radika-DE as a monitor organization held a public debate with the participation of 40 local stakeholders from institutions, local self-government, non-governmental organizations. service providers and users The website of the municipality of C/Z. https://merkezjupa.gov.mk/2023/05/16/%d1%98%d0%b0%d0%b2%d0%bd%d0%b0-%d0%b4%d0%b5%d0%b1% d0%b0%d1%82%d0%b0-%d0%ba%d0%b0%d0%ba%d0%be-%d1%81%d0%b5-%d1%81%d0%bf%d1%80 %d0%b0%d0%b2%d1%83%d0%b2%d0%b0%d0%bc%d0%b5-%d1%81%d0%be-%d0%bf%d1%80%d0%b5 / Facebook page of Radika - DE https://www.facebook.com/zdruzenie.radikade Facebook page of local media Haberim Balkan https://www.facebook.com/search/top?q=haberimbalkan and regional television TV3https://www.youtube.com/watch?v=uH9KBNlNLvE
      4.2 Possibility for e-participation via mobile apps, website(s), electronic templates, etc. Yes Opportunities exist, but citizens do not have enough skills to use ICT, especially the older category of citizens, who are currently the most numerous. Service coordinator, focus group participants. Mayor of Centar Zupa municipality. https://merkezjupa.gov.mk/%d0%bf%d1%80%d0%b8%d1%98%d0%b0%d0%b2%d0%b8-%d0%bf%d1%80%d0% be%d0%b1%d0%bb%d0%b5%d0%bc/
      4.3 Open days of the municipality Yes The mayor of the municipality of Centar Župa enables individual meetings with all residents of the municipality of Centar Župa, every working day from 8 am to 4 pm. they can be scheduled by calling a phone number. https://merkezjupa.gov.mk/category/%d0%b8%d0%bd%d1%84%d0%be%d1%80%d0%bc%d0%b0%d1%86%d0%b8%d0%b8
      4.4 Citizen initiatives The municipality provides the opportunity for residents to submit all kinds of initiatives, but residents prefer to do so in an informal way. There are no officially submitted initiatives this month Координатор за еднакви можности ЕЛС Центар жупа. Координатор на даватели на услуги. Фокус групи- негователи, корисници на услуги.