Help and Home Care for Elderly and Persons with Disabilities

This initiative will monitor the election promise “Help and care in the home for the elderly and people with special needs”, which is part of the municipal program for 2023. This project was started with implementation at the beginning of 2022 and according to the program for the last local elections, a second phase of its implementation is planned in 2023. The project is of particular importance for the local population because it is a marginalized group as a specific category of citizens from minority communities, old, infirm persons. The people are alone and helpless and in dire need of care from another person because most of the young people have emigrated to Western European countries. Fulfilling this promise will make their everyday life easier and enable them to live a more dignified life. The obtained results of the monitoring will be disseminated to the public through: dissemination of information materials, public debate, social media campaign.

Implementer
Association Radika DE - Debar
Location
Centar Župa
Budget
172000 denars
Status
Active

MONITORING MATRIX

  • I. Status of the monitored item

      Monitoring criteria Status Brief description and comments Source of information
      1 Implementation
      1.1 A decision has been reached to start the implementation of the monitored item Yes The project was started last year, which was preceded by a decision to start implementation by ELS Centar Zhupa, and the second phase of its implementation is currently underway. Coordinator for equal opportunities of LGU - Center Zhupa and Secretary of O.O. of Red Cross Debar.
      1.2 A procurement process is being/has been carried out related to the monitored item Public procurement for the project was completed last year. The project is in its second phase this year. Person responsible for public procurement - ELS Centar Zupa and Secretary of O.O. of Red Cross Debar.
      1.3 Informative meetings and gatherings with stakeholders have been held Yes The meetings are informal and people who are interested in the project participated in them, but they are not recorded as formal meetings. Service Recipients, Service Providers, Service Coordinator and Service Provider Manager.
      1.4 An implementation plan has been prepared for implementation of the monitored item Yes Направена е мапа на потенцијални корисници од повеќе населени места, план за реализација на обуки за негователи, план за јавни набавки. Responsible Person for Social Protection - ELS Centar Zhupa and the Secretary of O.O. of Red Cross Debar.
      1.5 Necessary prerequisites to start with the implementation have been provided (e.g. permits, preparatory activities, staff, etc.) Yes At the beginning, a team was formed which is engaged in the project. A competition for the training of caretakers has been announced. Training was conducted for all candidates for caregivers. Means necessary for home care, such as devices for measuring pre Participants of focus groups (providers and users of services). The head of service providers - Red Cross Debar. https://merkezjupa.gov.mk/category/%d0%b8%d0%bd%d1%84%d0%be%d1%80%d0%bc%d0%b0%d1%86%d0%b8%d0 %b8/ https://www.facebook.com/redcrossdebar
      1.6 The municipality is implementing specific activities from the implementation plan Yes The second phase of the implementation of the project is underway and currently there are 50 users who receive services from 12 providers. The number of service providers has decreased as 8 service providers have moved out. Participants of focus groups (providers and users of services). Head of service providers - Red Cross Debar.
      1.7 Initial results from implementation of the monitored item are visible Yes The recipients of services are especially happy and satisfied in being with their caregivers and show an interest in the project being sustainable because they were very lonely before. Participants of focus groups (providers and users of services).
      2 Stagnation
      2.1 Lack of funds in the municipal budget N/A In terms of the budget, there is no stagnation of activities and the provision of services continues. Responsible Person for Social Protection - ELS Centar Zupa and Secretary of O.O. of Red Cross Debar.
      2.2 Lack of one/some of the basic prerequisites N/A All prerequisites have been met and the activities are currently being implemented without any obstacles. Focus group participants (service providers), Responsible Person for Social Protection - ELS Centar Zhupa and the Secretary of O.O. of Red Cross Debar.
      2.3 The implementation of the monitored item is no longer a priority N/A Given that the municipality is moving out en masse and that trend continues, the need for home care remains a priority not only for current users but also for newly interested users. Participants of the focus group (service providers and service users) and residents from the settlements of Centar Zhupa.
      2.4 Halted due to an inspection, investigation, etc. N/A The project is not stopped Focus group participants (service providers and service users), review of daily and monthly reports submitted by the caregivers to the Head of Red Cross service providers Debar.
      2.5 The reasons for the stagnation of the implementation of the activity are unknown N/A There is no stagnation of activities Focus group participants (service providers and service users) and the Head of Red Cross service providers Debar.
  • II. Transparency and accountability of the municipality related to the monitored item

      Monitoring criteria Status Brief description and comments Source of information
      1 Information about the status of the monitored item is available on the municipality's website and social network The information on the website and social networks of the municipality is not updated regularly. Overview of the website of the municipality https://merkezjupa.gov.mk/
      2 Information about the status of the project is obtained through a Request for Access to Public InformationInformation about the status of the monitored item is obtained through a Request for Access to Public Information Yes The municipality has a practice for providing information of a public nature by submitting a written request. Person responsible for public information - ELS Centar Zhupa. https://merkezjupa.gov.mk/%d0%be%d0%bf%d1%88%d1%82%d0%b8%d0%bd%d1%81%d0%ba%d0%b8-%d0%be%d0%b2%d0%bb%d0%b0%d1%81%d1%82%d1%83%d0%b2%d0%b0%d1%9a%d0%b0/
      3 Information about the status of the monitored item is shared with stakeholders by municipal officials (via e.g. interviews, focus group discussions, meeting requests etc.) Yes The municipality has a practice of sharing information with the public through formal and informal meetings with citizens as well as through the media and social networks. TV 3 Debar, Koha, https://www.facebook.com/watch/?v=690251878791832 https://www.koha.mk/kujdesi-ndaj-te-moshuarve-te-vazhdoje-edhe-gjate-2023-es/?fbclid=IwAR1dJsdzS61w9UWUk7iFHs4aT8lQ9dYFu2hlFe4N5XWVpFgdJMV63OMl_uU
      4 There is practice of informal information sharing by the municipality with affected citizens (e.g. via informal discussions etc.) Yes There is a practice of the municipality for sharing information with citizens in informal groups, as well as informal individual conversations. Focus group participants (service providers and service users) and residents of settlements.
  • III. Citizen participation in decision-making related to the monitored item

      Monitoring criteria Status Brief description and comments Source of information
      1 The municipality has involved the citizens in decision-making related to the monitored item Yes The municipality involves the citizens, but in the phase of consultations with citizens, but they are not formalized or documented. The mayor organizes individual meetings with residents every day from 8:00 a.m. to 4:00 p.m. by appointment at a phone numbe Website of the municipality https://merkezjupa.gov.mk/category/%d0%b8%d0%bd%d1%84%d0%be%d1%80%d0%bc%d0%b0%d1%86%d0 %b8%d0%b8/ and residents of Centar Župa municipality.
      2 Citizens have filed an initiative for participation in decision-making related to the monitored item Citizens do not have a practice for submitting an official document to the municipality, but make requests informally. Residents of the Municipality of Centar Župa, Mayor of the Municipality of Centar Župa and users of the service - focus groups.
      3 Citizens participate in the implementation of the monitored item with their input and resources Yes In case of need, citizens have a practice of mobilizing and solidarity when it comes to helping old and frail people either through friendship or family ties (procurement of medicines, payment of bills, medical interventions, etc.) Participants of the focus group (service providers and service users) and residents from the settlements of Centar Zhupa.
      4 Mechanisms utilized by the municipality to ensure citizen participation, specifically as related to the monitored item:
      4.1 Public gatherings, debates and forums Yes The municipality organizes public gatherings, but promotes them less often, considering that all citizens do not want to be publicly announced. Participants of the focus group (service providers and service users) and residents from the settlements of Centar Zhupa.
      4.2 Possibility for e-participation via mobile apps, website(s), electronic templates, etc. Yes The possibilities exist, but the residents of the settlements of Centar Zhupa do not have practice nor are they sufficiently educated to use such tools. Participants of the focus group (service providers and service users) and residents from the settlements of Centar Zhupa. https://merkezjupa.gov.mk/%d0%bf%d1%80%d0%b8%d1%98%d0%b0%d0%b2%d0%b8-%d0%bf%d1%80%d0%be%d0%b1%d0%bb%d0%b5%d0%bc/
      4.3 Open days of the municipality Yes The mayor organizes individual meetings with residents every day from 8:00 a.m. to 4:00 p.m. by appointment at a phone number or e-mail address. Citizens
      4.4 Citizen initiatives Residents have no practice and there are few opportunities for organized access and advocacy for priority issues of common interest. The mayor of the Municipality of Centar Župa and the residents of the Municipality of Centar Župa.